Hi Hari,I am writing this email to let you know that i am impress and thankful for your online support. I must say, your way of handling partner/customer queries is excellent. I have notice some good points in you which i would like to always see while getting online support.1. Excellent communication skills and polite2. Quick response3. Depth investigation of reported problem4. Suggestion of perfect solution.Best luck and keep giving excellent support.